2015 Report to the Community
Metro is Buzzworthy.

Sixty-four percent of Americans now own a smartphone and 73 percent use social media. Metro has made a major commitment to having real-time conversations with our riders. Metro’s social media channels generate over 1.5 million impressions per month.

“I’m on Gold Line train 748A and the conductor is the nicest, happiest person and he always makes me smile. Please tell him thx.”

“Thanks for the heads up! Was prepared and caught my train.”

“Today’s bus commute: perfect! New bus not overly cold, quiet passengers and arrived at work early! Thanks for the ride!”

“The new website design for the TAP card is awesome.”

“Thanks for Gold Line arrival boards at Red/Blue line exit. Union Station just got better!”